HOW OFTEN ARE CHECK-INS AND WHAT’S INVOLVED? 

Check-ins are once a week VIA QUESTIONNAIRE

You will have in-app access to your check-in schedule 

You will not receive feedback or updates to your training program or healthy eating guide without checking in

What kind of support and communication can I expect from my coach?

DLVR PRIORITISES YOUR feedback REGULARLY, conductING weekly check-ins to ensure alignment and address any concerns, adjustments to your training program and healthy eating guide, WHILE providING ONGOING CHAT AND email support to assist YOU with any inquiries you may have.

Can I do a free trial? 

We currently don’t offer trials, BUT if you're not truly satisfied with our services, YOU CAN TAKE ADVANTAGE OF OUR 14-DAY money-back guarantee and cancel your subscription.

*EXCLUDES COMPLETED AT-HOME PERSONAL TRAINING SESSIONS. SEE REFUNDS AND RETURNS FOR MORE INFORMATION.

Who are THE COACH PLANS for?  

ONLINE COACH plans are for adults who ARE CONSIDERED LOW RISK, WHICH IS DETERMINED THROUGH THE ONBOARDING PROCESS.

Medical clearance may be required before commencING your plan. Your coach will happily walk you through this process if need be.

Who ARE THE COACH PLUS plANS for?

IN-PERSON coach plUS plANS Are for adults who are lOCATED within A 30km RADIUS of cairns CITY and may also include those WHO are CONSIDERED a LOW TO higher risk, which is determined through the ONBOARDING process.

Medical clearance may be required before commencING your plan. Your coach will happily walk you through this process if need be.

Do you provide meal plans?

No. We provide Personalised Healthy Eating Guidance Which includes a full breakdown of the types, amountS of foods and food groups required to meet your recommended daily intake of energy (calories), regarding your age, gender, life stage, activity level and goal.

plus, RECIPE IDEAS AND tips on how to measure, portion, prep, and eat out while keeping on track with your goals. 

What is the minimum commitment?

12 weeks (RECOMMENDED)

BUT if you're not truly satisfied with our services, YOU CAN TAKE ADVANTAGE OF OUR 14-DAY money-back guarantee and cancel your subscription.

SEE REFUNDS AND RETURNS FOR MORE INFORMATION.

How can I cancel my plan?

Email info@dlvrpt.com 1 week before YOUR SUBSCRIPTION end date.

BUT if you're not truly satisfied with our services, YOU CAN TAKE ADVANTAGE OF OUR 14-DAY money-back guarantee and cancel your subscription.

SEE REFUNDS AND RETURNS FOR MORE INFORMATION.

Can I put my plan on hold?

NO, SORRY. BUT YOU CAN CANCEL YOUR SUBSCRIPTION (SEE ABOVE) AND REJOIN.

What payment methods do you offer?

Automated credit or debit card payments